Best Practices for Securing Windows Server

Best Practices for Securing Windows Server

Windows Server is a server operating system from Microsoft. Unlike, UNIX-based operating system, Windows Server offers ease of management through its interface. Microsoft server includes different types of roles such as AD, DFS, DNS, DHCP, IIS, File and print server, etc. Understanding how to maintain a secure, optimized, and well-monitored Windows Server can drastically reduce…
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How to Track Incident Closures Effectively

How to Track Incident Closures Effectively

Incident is an unplanned interruption. When the operational status of any activity turns from working to failed and causes the system to behave in an unplanned manner it is an incident. More than one incident can give rise to a major problem which should be resolved, preferably as soon as possible. This article describe the details…
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7 Ways to Increase Help Desk Efficiency

7 ways to increase help desk efficiency

It takes months to find a customer and seconds to lose one. Researches show that it costs substantially more to bring a new customer instead of retaining an existing customer. Delivering exceptional customer support not only retains your existing customer base but it will also generate more leads through referrals of your satisfied customers. To…
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